We would like to share the information that has been posted in Philippine Embassy Website to all Filipino Citizen in Saudi Arabia:

The Philippine Embassy and the Philippine Overseas Labor Office (POLO) in Riyadh have recently activated their Joint Assistance Desk (JAD) which shall respond to requests for assistance from Overseas Filipinos based in the Kingdom of Saudi Arabia on Assistance to Nationals (ATN) and Labor concerns.

ATN concerns relate to assistance for criminal cases; immigration cases, detention; shipment of remains; and road traffic accident cases.

Labor concerns relate to employment – related concerns such as medical referrals; non performance of family obligations; ascertaining whereabouts, runaways, and other grievances; repatriation, particularly of documented workers; death benefits, ends-of-service benefits, insurance claims and other benefits arising from employment, such as unpaid salaries, unpaid benefits, working conditions, final exit and repatriation.

Overseas Filipinos may contact the JAD at the following hotlines and email address:

(+966) 56 989 3001 – ATN Concerns
(+966) 50 285 0944 – Labor Concerns
Email: [email protected]
Website :

The activation of the JAD is part of a series of ongoing efforts to improve the capacity of the Embassy and POLO for the efficient delivery of services to Overseas Filipinos in need of asssitance. Other improvements to the Embassy and POLO’s services shall be announced to the public shortly.

Filipinos with consular concerns (passports, notarial service and authentication, marriage, police clearance referrals, fingerprinting of NBI forms, reports of marriage and birth) may contact the Embassy’s Consular Section at telephone no. 482-3816 fax no. 488-3945, email: [email protected].

The abovementioned contact numbers and email address are for those under the jurisdiction of the Philippine Embassy in Riyadh, particularly the regions of Riyadh, Eastern Region, Qassim Region, Hail Region, Northern Border Region, and Al-Jouf Region.

The Philippine Consulate General in Jeddah ( handles labor and ATN concerns for those in the regions of Makkah Al-Mukkarramah, Al-Madinah, Asir, Jazan, Najran, Baha, and Tabuk.


The circular aims to give information for all Filipinos living in Saudi Arabia.

Source : Philippine Embassy Riyadh

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